LincSell Central Office – Order & Sales Features

LincSell Central Office – Order & Sales

To ensure smooth retail operations and maintain full visibility into the flow of products and transactions, the Central Office offers robust Order & Sales features. These tools help manage everything from product creation and inventory control to customer relationships and order tracking—all in one centralized system. Let’s explore the features of the component listed below.

Orders

• Sales Orders: View, manage, and track customer orders placed through your sales channels.
• Purchase Orders: Create and monitor supplier orders to replenish inventory and fulfill demand.
• Direct Receive: Quickly receive inventory into stock without a linked purchase order.
• Auto Purchase Order: Automatically generate purchase orders based on stock levels and reorder rules.

Products

Central hub for managing your products, stock levels, and suppliers. Manage every aspect of your product catalog including names, prices, SKU/barcodes, images, descriptions, and tax settings. Departments, Categories, and Manufacturers can also be added at this stage. Products can be physical items or services.

• Product: Use a simple form to create a new product manually. Add images, assign it to a department or category, and input pricing and inventory levels.
• Import (CSV): Upload a spreadsheet to quickly add or update large batches of products—ideal for store setup or seasonal changes. For detailed guidance, click “Support” to watch the tutorial video.
• View/Download Details: Generate inventory reports or export product details to Excel or PDF. Useful for audits, reports, or syncing with accounting systems.
• Department: Create and manage departments such as “Clothing,” “Electronics,” or “Grocery.” Useful for organizing products and tracking department-level sales.
• Category: Further classify products within departments (e.g., “Men’s Shoes” under “Clothing”). Helps with product filtering and reporting.
• Manufacturer: Store and organize information about the companies who make your products. Enables better reordering and brand-specific promotions.
• Vendor: Manage relationships with suppliers including contact info, purchase history, and associated products. Allows streamlined purchasing and tracking of vendor performance.
• Inventory Counts: See the real-time breakdown of stock: opening quantity, amount sold, and current quantity on hand. Use this to monitor sales velocity and restocking needs.
• Inventory Adjustment: Adjust quantities manually to account for damages, theft, or manual corrections. Every adjustment is logged for accountability.
• Transfers In / Out: Move products between store locations or warehouses. Transfer Out deducts inventory from a location; Transfer In adds it to the destination.
• Label Printing: Print barcode labels for shelf tagging or product labeling. Includes options for standard product barcodes or custom labels with prices, names, or branding.

Customer

A CRM-like tool to manage and engage your customers.

• Add/Update Customer: Store customer information including name, email, phone, and preferences. Great for loyalty programs and marketing.
• Loyalty Program Details: View a customer’s accumulated points, redemption history, and loyalty tier.
• Sales History: Review every order a customer has made. Useful for returns, reorders, and personalizing service.
• Reward Points Management: Manually add or deduct loyalty points as needed (e.g., for good customer service or corrections).
• Profile View: Get a complete snapshot of customer details including purchase trends and communication history.
• Account Activation/Deactivation: Temporarily suspend or reactivate customer accounts without deleting their data.